Need to contact us?
Have a question about lessons or materials? Have a question about ordering? Have a question about registering for WritingCity or downloading sample lessons? Having technical issues?
Email is the fastest and easiest way to work with us. We’ll respond to your questions within 24 (business) hours.
For Technical issues related to the website, please include the following items in your email:
- Operating system (ie. Windows 7, Windows 8, Windows 10, Mac OS 10.9, Apple Devices iOS 11, Android OS 4.4, etc.)
- Browser Name and version number
- Type of internet connection (Dial up, DSL, Cable)
We’re available by phone 5 days a week from 8 am – 5pm (EST). If we’re not able to answer your call, we’ll get back to you within 24 (business) hours.